PRIVACY & COOKIES POLICY

The purpose of this Privacy Policy is to provide transparency around how we collect information on this website.

WHAT INFORMATION WE COLLECT ON THIS WEBSITE:

We collect information about you if you make use of any of the interactive features within our website that rely on a personalised response, or where you ask us to respond to a query you have, or where you comment on a blog.

WHY WE COLLECT YOUR PERSONAL DATA:

The information we collect is limited to the details we need to provide the specific service you have asked for.

HOW DO WE KNOW OUR PERSONAL INFORMATION IS SAFE AND SECURE?

We are committed to ensuring your personal information is kept secure and confidential and not kept for longer than necessary. It is managed by our information technology systems.

WHAT IS THE PURPOSE OF GATHERING OUR DATA?

The primary purpose of collecting personal data on our website is for communication purposes. For example, we may ask you for your contact details for correspondence purposes and this also helps us in responding and catering to your individual needs. We will only obtain information from you that is “fit for purpose” and does not constitute an invasion of privacy.

WHO ELSE WILL HAVE ACCESS TO MY PERSONAL INFORMATION?

From time to time we may ask other members of our group, or third-party service providers to help us manage our information technology systems. We will only transfer your information to a third-party service provider where we are satisfied that adequate levels of protection are in place to protect the integrity and security of any information being processed and compliance with applicable privacy and data protection laws.

HOW WE USE COLLECTED INFORMATION:

WHAT IS DONE WITH MY PERSONAL INFORMATION?

Ceramic Pro India may collect and use your personal information for the following purposes:

To improve customer service: Information you provide helps us respond to your customer service requests and support needs more efficiently thus, ensuring that necessary information is provided to you from time to time.

To personalize user experience: We may use information in the aggregate to understand how our users as a group make use of the services and resources provided on our website.

To send periodic emails:  We may use the email address provided by you to respond to your inquiries, questions, and/or other requests. If you decide to subscribe to our mailing list, you will receive emails that may include company news, updates, related product or service information, etc. If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or you may contact us via our site.

WEB BROWSER COOKIES:

WHY ‘COOKIES’?

Our Site may use “cookies” to enhance User experience. Your web browser places cookies on your hard drive for record-keeping purposes and sometimes to track information about them.

HOW IS USING COOKIES USEFUL?

By using cookies it helps us to improve the way our website works. For example, by ensuring that users are finding what they are looking for easily. We may also use functionality cookies to recognise you when you return to our website, thus enabling us to personalise our content for you and remember your preferences (for example, your choice of language or region).

WHAT IF I SAY NO TO USING COOKIES?

You may choose to set your web browser to refuse cookies or to alert you when cookies are being sent. If you do so, note that some parts of the Site may not function properly.

OUR RESPONSIBILITY FOR WEBSITE LINKS:

This Privacy Policy is limited to the personal information which we collect and use via this website. We do provide links within this site to other websites, including social media sites such as Facebook, Twitter and LinkedIn and sites operated by other brands within Ceramic Pro India. If you follow these links, you should use these sites in conjunction with their applicable user and privacy policies as their data practices fall outside the scope of this Privacy Policy.

DO YOU TAKE THE RESPONSIBILITY OF MY INFORMATION COLLECTED BY OTHER WEBSITES?

We do not take any responsibility for or control over the information collected by any third-party website and we cannot be responsible for the protection and privacy of any information which you may provide on such websites.

CHANGES TO THIS PRIVACY POLICY:

Ceramic Pro India has the discretion to update this Privacy Policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage you to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and become aware of modifications.

QUESTIONS OR QUERIES:

Any further assistance regarding this Privacy Policy should be directed to or mailed to contact@ceramicpro.co.in